90% less effort sounds like a bluff? This is how Müller Sanitär GmbH really did it.

BLOO.AUTOMATION

General Overview

February 25, 2026

• 90% time reduction to analyse RFP documents
• increase success rate by 8.9%
• Customer satisfaction increased significantly, as the new proposals are more precise

Challenge

Müller Sanitär GmbH, a leading company in sanitary technology, faced a major challenge: the process of handling tenders was extremely time-consuming and prone to errors. Every tender had to be manually analyzed, positions extracted, evaluated, and calculated according to internal company guidelines.

This manual approach led to long processing times and significant employee workload. Moreover, manual calculations were prone to errors, causing the company to miss out on lucrative project opportunities. A more efficient solution was urgently needed to secure a competitive advantage while improving the quality of offers.

Illustration of the previous manual process with time expenditure.

Action

To address this challenge, Müller Sanitär GmbH implemented an AI-based workflow. The AI automatically analyzes tenders, extracts relevant positions, evaluates them according to company-specific guidelines, and generates complete calculations and offers.

The workflow was integrated into existing systems and trained on Müller Sanitär’s specific processes. The project team included six employees, IT support, and external AI consultants.

This automation minimized errors and drastically reduced processing time compared to the previous manual workflow.

Diagram of the AI-driven workflow.

Result

The implementation of the AI workflow delivered impressive results:

• The entire analysis and offer process was reduced by 90%.
• The success rate increased by 8.9%, as offers were created faster and more accurately.
• Employees were significantly relieved, while the quality of calculations and offers improved.
• Quantitative improvements: time savings, more projects won, fewer errors.
• Qualitative improvements: higher customer satisfaction, more precise offers, strategic competitive advantage.

Chart comparing before/after: processing time & success rate.

Perspective

Müller Sanitär GmbH plans to extend the AI-based workflow to additional areas, including customer management and maintenance offers. The goal is continuous process optimization and further efficiency gains across all business areas.

In the long term, AI will become an integral part of all calculation and offer processes, making the company not only more competitive but also a leader in innovation.

Future outlook with AI integration.

Do you have any questions or need further information?

You want to know more about the process of AI implementations or how to start the usage of AI? Arrange a meeting with us and we explain your how you can use AI in your business.